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- testimonialsThank you for all the hard work American Color Labs has done for us. The work you all do is such great quality. That alone is reason enough to do business with you all. But on top of that you provide wonderful customer service. Everyone there is so helpful and friendly! We have had some demanding schedules and you all have always delivered superior materials, on time and with a smile. Thank you again for always assisting us to meet the ever tighter schedules our customers demand. Brandi Hockaday American Color Labs has worked on numerous projects for the marketing department of Fuddruckers, from small to very large both in monetary and quantity terms. They have always provided quick, prompt and efficient service, achieving a level of customer service that ranks with the best of any vendor partner we have. ACL always offers a fair and competitive price for their services and products and has never failed to deliver on or before the delivery date. They have truly distinguished themselves as a leader of customer service, product quality and pricing. Scott McCullough ACL has always provided high quality photo quality printing services and excellent customer support. As an event coordinator for Dell, “quick turn” printing requests are sometimes inevitable. ACL has risen to the occasion for every request without compromising quality. This type of service is priceless for a corporation such as Dell. Additionally I have found ACL’s prices to be very reasonable. Great quality at a great price is rare and valuable. Pam Thomas We would like to take the time to properly extend to you and your team our true appreciation for consistently performing above and beyond what is expected. It is always a pleasure doing work with you, and we have never been disappointed with your service. You have always managed to respond consistently to our needs with exceptional skill and professionalism. Your commitment to and enthusiasm for quality and service is exemplary. Thank you for your hard work, we look forward to many more years of doing business. Dan Martin ACL always goes that extra mile to make each printed piece perfect and presentation-quality. They offer so many options . . . that it make one-stop-shopping a nice convenience. ACL always meets and exceeds the deadlines they are given, . . . give competitive pricing and work with me to meet any size budget. And most importantly, ACL’s customer service is top notch. It means a lot to have a vendor that you can give a job and not have to worry if it is going to be done right. ACL always goes out of their way to take care of Tocquigny and make sure our needs are met and always exceeded. For all these reasons above, ACL has become an important partner to Tocquigny and a valued vendor. Jackie Hockaday It was one of the most pleasant customer service exchanges I’ve had. Susanne Beringer American Color Labs has always been there for Luby’s when we need them. They are great people to work with and their prices are very competitive. Joraine Miller
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- FTPWhat is FTP? FTP (File Transfer Protocol) is usually used to upload web files. However, it can also be used to send and receive large files. How do I send a file? You can either use our WEB UPLOAD FORM or follow the steps below: 1) Connect to our ftp site using a FTP client program such as Fetch, Transmit, or WSFTP: Host: ftp.aclaustin.com User ID: anonymous Password: Enter your email address as the password 2) Once you’re connected, change into the “incoming” folder/directory. Select your file or files and click the “upload” (or equivalent) button. 3) Notify us by email or phone when you’re done. **Note: The incoming directory is write-only, which means you won’t see your file(s) listed after it has been successfully uploaded. See our FTP/Upload Help File for additional hints and tips on either method.